Personal Information

• Account Information: Name, email address, phone number
• Project Data: Project descriptions, preferences, timeline, budget, and related details
• Contact Details: Address, zip code, preferred contact methods
• Payment Information: Billing address and payment method, processed securely by third-party providers when applicable
• Photo Data: Images of your project to help us understand scope and improve recommendations

Usage Information

• Platform Activity: Pages visited, features used, and time spent
• Technical Data: IP address, browser type, operating system, and device information
• Cookies & Tracking: Information collected via cookies and similar technologies
• Project History: Your past projects, preferences, and interactions on Quoin

We use the information we collect to provide, maintain, and improve Quoin, help you plan home projects, and connect you with contractors who may be a good fit.

• Contractor Recommendations: To recommend contractors based on your project and relevant homeowner experiences
• Project Planning: To help you describe, organize, and track your home project
• Account Management: To manage your account and preferences
• Communication: To communicate with you about your projects and platform updates
• Service Improvement: To improve our platform features and matching experience
• Security & Fraud Prevention: To protect against fraud and ensure platform security
• Analytics & Research: To understand usage patterns and improve our services

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• With Contractors: Your project details and contact information may be shared with contractors for matching purposes
• With Service Providers: Third parties who perform services for us, such as hosting, analytics, and email delivery
• For Legal Reasons: If required by law, court order, or to protect our rights, property, or safety
• Business Transfers: In connection with a merger, sale of company assets, or acquisition of our business
• With Your Consent: When you explicitly authorize us to share your information

We use administrative, technical, and physical security measures to help protect your personal information. We implement industry-standard security practices including:

• Data Encryption: Sensitive data is encrypted in transit and at rest
• Secure Authentication: Secure login procedures and access controls
• Access Controls: Limited access to your information on a need-to-know basis
• Regular Security Reviews: Ongoing monitoring and assessment of our security measures
• Secure Infrastructure: Protected servers and secure data centers

While we take reasonable steps to secure the information you provide, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or misuse.

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the information below.

If you have questions or comments about this Privacy Policy, or need assistance with your account, please contact us at: